Follow these simple steps to download your master file during File Transfer:

  1. Log in to your Sribu account and on your contest name, click the ‘File Transfer’ button.

  2. At the File Transfer page, the designer will send you the master file in forms of  AI (Adobe Illustrator), PSD (Photoshop), PDF (Adobe Reader) or CDR (CorelDraw) to download or review.

    download file master.png

  3. If the client is satisfied with the master file, proceed to close the contest.

  4. If you have a runner up or the second design you wish to have, you can do the same thing during file transfer period. 

For further questions, kindly contact our customer service through email

If you have any questions, you can contact us at: +6221 3110 6996 or email to