To assure clients that all Sribu contests run risk-free and conveniently, we provide a " Money Back Guarantee' feature.


Terms & Conditions for Money Back Guarantee Feature:

  • Valid for all design categories with design submission that is less than 15 pieces and no desirable result.¬†
  • SPECIAL CASE: tagline contest. Money Back Guarantee is only valid for up to 50% of the original amount ( after posting fee).
  • Not valid for
    • Saver Package
    • Premium Features (Confidential Contest, Private Contest, Private Contest and Extended Contest duration).
    • Posting Fee
    • Contests with discount vouchers.
    • Combo Packages.
    • Web Development


Example :

Client's order:

  • Logo - Bronze Package = IDR 2.500.000
  • Premium feature- Private Contest = IDR 300.000
  • Total Payment = IDR 2.800.000


Contest result :

Less than 15 designs. 0 winner. Client may claim Money Back Guarantee by :

  1. Contact our customer service
  2. Fill out the Refund form.


Refund amount:

Total payment - premium feature -  Posting fee = Refund amount.


Example:
IDR 2.800.000 - IDR 300.000 - IDR 250.000 = IDR 2.250.000


All refund will be transferred to client's account on every Wednesday.


If you have any questions, you can contact us at: +62 855 746 77577 or email to ask@sribu.com.